New Printer Setup and Configuration
We assist with the complete setup of your new printer, including unpacking, installing drivers, setting up network connections, and configuring default settings to ensure your device is ready for use.
Wired and Wireless Network Printing Setup
We set up your printer for seamless use across a wired or wireless network. Our team handles IP configurations, port setup, and advanced network security to allow multiple users to print efficiently.
Printer Driver Download, Installation, and Update
We identify the correct drivers for your printer model and operating system, install or update them, and ensure there are no compatibility issues with your existing software or hardware.
Resolving Printer Offline Issues
We fix the common “printer is offline” errors by restoring device connectivity, clearing queued jobs, reestablishing communication with the operating system, and correcting default settings.
Fixing Paper Jams and Feed Issues
From standard paper jams to complex feed roller problems, we disassemble, clean, and realign internal components so your paper moves smoothly without damaging the printer or output.
Improving Print Quality and Alignment
We fix problems like faded text, color misalignment, banding, or ghosting. Our solutions include head cleaning, ink calibration, driver settings adjustment, and hardware alignment.
Solving Ink Cartridge and Toner Issues
We troubleshoot cartridge recognition problems, help replace cartridges properly, and guide you on choosing compatible, high-quality supplies to avoid frequent errors.
Printer Not Printing at All
We identify root causes—whether it’s due to hardware failure, software glitch, connectivity issues, or system conflicts—and resolve the problem so your printer resumes operation.
Multifunction Printer (MFP) Support
We troubleshoot and repair issues with scanning, copying, and faxing on all-in-one printers, including image distortion, connectivity loss, or failed scans.
Support for Wireless Printing from Smartphones/Tablets
We help configure AirPrint, Google Cloud Print, Mopria, and manufacturer-specific mobile print apps so you can print wirelessly from iOS or Android devices.